Effective Date: April 5, 2025

Kopelman Venture LLC – Representing All RootMD Products

Welcome to RootMD. These Terms of Service (“Terms”) are a legal agreement between you (“you” or “user”) and Kopelman Venture LLC (“we,” “us,” “our,” or “RootMD”) and govern your access to and use of the RootMD websites, mobile applications, digital platforms, products, content, and services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

1. Use of Services

You must be at least 18 years old to use our Services. By using RootMD, you confirm that you meet this age requirement and are legally capable of entering into a binding agreement. You agree to use our Services for lawful purposes only and in accordance with all applicable laws and regulations. You may not use the Services to violate the rights of others, disrupt our systems, or transmit harmful code.

2. Medical Disclaimer

RootMD offers products and content designed to support wellness and hair health. However, RootMD does not provide medical advice, diagnosis, or treatment. Our products are not a substitute for professional medical care, and you should consult your healthcare provider before starting any new wellness routine.

3. Intellectual Property

All content on the RootMD platform—including text, graphics, logos, product designs, images, audio, and video—is the property of Kopelman Venture LLC or its licensors and is protected by intellectual property laws. You may not use, copy, reproduce, or distribute this content without express written permission.

4. User Accounts

If you create an account on any RootMD platform, you are responsible for maintaining its confidentiality and for all activity that occurs under your credentials. You agree to provide accurate, up-to-date information and to notify us immediately of any unauthorized use.

5. Product Purchases

All sales made through RootMD are final, as outlined in our Refund Policy. RootMD reserves the right to modify pricing, product availability, and features at any time without notice. Please read all product descriptions carefully before purchasing.

6. Third-Party Links

The Services may contain links to third-party websites or services. RootMD is not responsible for the content or privacy practices of these third parties and does not endorse them. Use third-party services at your own risk.

7. User-Generated Content

You may have the opportunity to post reviews or feedback through our Services. By submitting content, you grant RootMD a non-exclusive, royalty-free, worldwide license to use, display, and distribute your content. You agree not to post any unlawful, offensive, or misleading material.

8. Termination

We reserve the right to suspend or terminate your access to the Services at our discretion, without notice, if you violate these Terms or use the Services in a way that could harm RootMD, our users, or third parties.

9. Disclaimers and Limitation of Liability

The Services are provided “as is” and “as available,” without warranties of any kind. To the fullest extent permitted by law, Kopelman Venture LLC disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

In no event will RootMD or Kopelman Venture LLC be liable for indirect, incidental, punitive, or consequential damages arising from your use of the Services. Our total liability will not exceed one hundred U.S. dollars ($100).

10. Indemnification

You agree to defend, indemnify, and hold harmless Kopelman Venture LLC and its affiliates from any claims, damages, losses, liabilities, and expenses (including attorney’s fees) arising from your use of the Services or violation of these Terms.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in New York, NY, under the rules of the American Arbitration Association. You waive any right to a jury trial or class action.

12. Changes to Terms

We reserve the right to update these Terms at any time. When we do, we will revise the effective date at the top of this page. Continued use of the Services after changes are posted constitutes your acceptance of those changes.

13. Contact Us

If you have any questions about these Terms, please contact:

Kopelman Venture LLC
Email: support@therootmd.com