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Hair Surgeon Formulated | Dermatologist
Co-developed by a hair transplant surgeon and dermatologist. Every ingredient is chosen for clinical efficacy — no fillers, no fluff.
Transform your hair care routine with the RootMD Thickening Shampoo & Conditioner Duo. Co-developed by hair transplant surgeon Dr. Ross Kopelman and a dermatologist, this daily-use system is designed to support fuller, healthier-looking hair while helping reduce breakage and shedding.
Powered by scalp-friendly ingredients including saw palmetto, pumpkin seed oil, rosemary oil, biotin, and niacinamide, the shampoo gently cleanses away buildup while the conditioner hydrates, strengthens, and improves manageability. Together, they create the ideal environment for stronger, thicker-looking hair.
✓ Supports healthier, fuller-looking hair
✓ Helps reduce breakage and excess shedding
✓ Nourishes and hydrates the scalp
✓ Promotes stronger, more resilient strands
✓ Leaves hair softer, smoother, and easier to style
✓ Safe for daily use and all hair types
✓ Suitable for men and women
✓ Color-safe and chemically treated hair friendly
RootMD Thickening Shampoo (8 oz / 236 mL)
A gentle daily cleanser formulated to remove buildup, refresh the scalp, and support healthier-looking hair without stripping moisture.
RootMD Thickening Conditioner (8 oz / 236 mL)
A lightweight yet nourishing conditioner that helps strengthen strands, improve texture, and leave hair feeling fuller and more manageable.
Every RootMD formula is developed with one goal in mind: helping people achieve healthier hair through science-backed ingredients and effective daily routines.
✓ Hair Surgeon Developed
✓ Dermatologist Approved
✓ No Harsh Chemicals
✓ Vegan Free
✓ Free from Sulfates (SLS/SLES) & Parabens
Step 1: Shampoo
Apply to wet hair and massage into the scalp for 1 to 2 minutes. Rinse thoroughly.
Step 2: Conditioner
Apply from scalp through ends. Leave on for 2 to 3 minutes before rinsing.
For best results, use consistently and pair with the RootMD Hair Growth Serum as part of your daily hair wellness routine.
Saw Palmetto
Helps support healthier-looking hair by targeting factors associated with hair thinning while nourishing the scalp environment.
Pumpkin Seed Oil
Rich in phytosterols, antioxidants, and essential fatty acids that help condition the scalp and strengthen hair fibers.
Rosemary Oil
Known for supporting scalp circulation and creating a healthy foundation for stronger, fuller-looking hair.
Biotin
Helps support hair strength and reduces the appearance of brittle, fragile strands.
Niacinamide
Supports scalp health and helps maintain the skin barrier for a balanced, healthy scalp environment.
Our dermatologist and hair surgeon developed duo works in synergy to cleanse, condition, and target the root causes of thinning hair. The shampoo removes buildup and delivers DHT-blocking botanicals directly to the follicle — while the conditioner replenishes moisture, reduces breakage, and seals the strand for lasting strength.
Both formulas are sulfate-free, paraben-free, and hypoallergenic — gentle enough for daily use on all hair types, including color-treated and chemically processed hair.
CLEAN • CONDITION • SCALP FIRST
For best results, use both products together as a daily system.
DHT Blocking Thickening Shampoo
Apply a quarter-sized amount to wet hair. Massage into the scalp for 1-2 minutes, then leave on for at least 2 minutes before rinsing. Contact time is critical - the DHT-blocking botanicals need time to reach the follicle.
Hair Growth Thickening Conditioner
Apply to mid-lengths and ends after shampooing. Leave on for at least 2 minutes to allow actives to penetrate the hair shaft. For an intensive treatment, apply to the scalp as well. Rinse thoroughly and use daily.
RootMD products are available online through our official website and in select hair transplant clinics.
We accept all major credit cards, as well as PayPal, Google Pay, and Amazon Pay. Eligible customers can also take advantage of flexible payments through Shop Pay.
Absolutely. You can reach our customer support team at (305) 590-5660, Monday through Friday from 9 AM to 5 PM EST. Please have your order and payment details ready when you call.
For U.S. orders, we typically process orders within 1–3 business days from the payment date. Orders placed before 12 PM EST are usually shipped the same day. For international orders, processing time is typically 2–4 business days.
Once your order has shipped, we’ll email you tracking details. If you haven’t received tracking info within 3 business days, feel free to reach out to us at support@therootmd.com.
No problem—just email us at support@therootmd.com with the corrected address, and we’ll update your order right away.
When checking out with your chosen RootMD product, select your preferred delivery frequency to start a subscription. It’s that easy.
Send us an email at support@therootmd.com with the name and address associated with your account. Our team will help you regain access.
If your order hasn’t been processed or shipped yet, we can help. Contact us as soon as possible at support@therootmd.com with your order information.
Yes! We offer free shipping on U.S. orders over $35, on all subscription orders, and to select international destinations.
We ship using USPS, First Mile, FedEx, and UPS. We compare rates across carriers to choose the most cost-effective option for your delivery.
The bundle is formulated as a system. The shampoo cleanses and delivers DHT-blocking botanicals to the scalp and follicle. The conditioner then seals the cuticle, replenishes moisture, and continues delivering actives deeper into the hair shaft. Together they create back-to-back DHT exposure at every wash — something neither product alone can replicate.
Most people notice reduced shedding within 6–8 weeks of daily use. Visible improvements in thickness and density typically appear over 3–6 months. Hair growth is a slow biological process — the bundle is designed for long-term, sustainable improvement, not an overnight fix.
Yes. Both the shampoo and conditioner are sulfate-free and paraben-free. The gentle formula will not strip color or disrupt chemical treatments, and is safe for daily use on all hair types including fine, textured, and sensitive scalps.
Absolutely. The bundle works well alongside topical minoxidil, oral finasteride, or in-office hair restoration therapies. Many patients use it as the daily wash component of a broader protocol. If you have specific questions, consult your provider.
Yes. DHT-related thinning affects both men and women. The natural DHT-blocking ingredients (saw palmetto, pumpkin seed oil) are safe and effective for women, and the conditioner is especially beneficial for the fine or fragile strands common in female pattern hair loss.
Yes! We offer free shipping on U.S. orders over $35, on all subscription orders, and to select international countries.
We partner with USPS, First Mile, FedEx, and UPS. To keep shipping costs low and delivery times efficient, we compare carrier rates and choose the most optimal option for your location.
At this time, we do not offer expedited shipping. However, we do everything we can to ensure prompt processing and delivery within our standard shipping timeframes.
If your order is taking longer than expected: • Check your tracking information for any updates or delivery delays. • Contact the shipping carrier directly for more insight if the tracking details are unclear. • Reach out to us at support@therootmd.com and we’ll do our best to help resolve the issue. Please keep in mind that occasional delays can happen due to weather, holidays, or logistical issues—but we’re always here to support you.
Unfortunately, we’re unable to guarantee specific delivery dates or time windows. We process U.S. orders within 1–3 business days, and international orders within 2–4 business days.
If your order hasn’t shipped yet, we can update the address—just email us at support@the rootmd.com as soon as possible. Once the order is shipped, we’re unable to make changes, so please double-check your shipping info before completing your purchase.
Yes! We ship to both PO Boxes and APO/FPO addresses within the United States.
Not at this time. All orders are shipped directly from our fulfillment centers.
Yes, we currently ship to select countries outside the U.S. Our international shipping destinations include:Canada & UK.
This can happen occasionally. Here’s what to do: • Double-check your shipping address. • Look around your property or mailbox area. • Check with neighbors, building staff, or household members. • Contact the carrier for additional delivery details. If you still can’t locate the package, email support@therootmd.com and we’ll help you investigate further.
• U.S. orders typically arrive within 7–10 business days after shipping. • International orders can take up to 28 days, depending on the destination and customs processing.
Yes, shipping may take a bit longer during peak holiday seasons due to high carrier volume. We recommend ordering early during those times, and we’ll continue doing our best to get your order to you as quickly as possible.
Due to the nature of our product and for health and safety reasons, we do not accept returns— even if the item is unopened. We appreciate your understanding and are always here to answer any questions you may have before you place your order. If you experience any issues with your purchase, please reach out to us at support@therootmd.com, and we’ll do our best to help.
We restock our products regularly. If something you’re looking for is currently unavailable,please check our website for the most up-to-date availability. You can also sign up for restock notifications on the product page.
Yes! For select products, we offer pre-orders ahead of restocks. If pre-order is available, you’ll see the option directly on the product page at therootmd.com.
MEET THE FORMULATOR
RootMD was co-founded by Dr. Ross Kopelman, a hair transplant surgeon and hair loss specialist who has treated thousands of patients experiencing hair loss. Dr. Kopelman built RootMD because he saw a gap between what patients were using at home and what the science actually supports. Every ingredient in this bundle was chosen based on clinical evidence — not marketing claims.
As medical director of Kopelman Hair Restoration, Dr. Kopelman combines surgical expertise with long-term hair restoration planning to help patients achieve natural, lasting results.
Get hair growth tips from Dr. Kopelman, early access to new products, and subscriber-only offers.
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